To get the full value, yes: your reps need to move onto the TitanX Precision Dialer. You keep your CRM, and your numbers are registered and warmed before cutover, so your existing cold calling motion isn’t interrupted. If a TitanX customer insists on keeping its dialer, TitanX also offers standalone Phone Intent scoring, which only identifies prospects most likely to pick up the phone. That path forgoes the optimized dial experience, AI features, campaign management, performance dashboarding, rep feedback, Titan Defense and Smart Stream. See pricing.