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The Science of Phone Behavior

After studying millions of outbound calls, we’ve cracked the code on pick-up patterns. Learn the insights that power our platform — and your next connect.
Phone Intent
8
min read
2025-07-18

Why Most Sales Teams Can’t Connect

Even the best sales reps and cleanest data providers can’t fix what’s broken in most outbound systems: connect rates. The problem isn’t your people — it’s that reps are flying blind. They’re dialing without any insight into who’s likely to pick up, when they’re reachable, or how many attempts it actually takes to have a live conversation.

You don’t need more effort — you need smarter signals that guide your team to the right moments.

The Real Reason Your Calls Don’t Land

Most outbound platforms rely on static lists and volume-based strategies. But the way people answer phones has changed dramatically. Mobile-first behavior, spam filters, and call screening have made timing and relevance more important than ever. Without data on actual phone behavior — like recent activity or responsiveness windows — your reps are forced to guess.

That guesswork kills momentum, confidence, and pipeline. TitanX replaces it with signal-backed certainty.

"Our reps weren’t underperforming — they just weren’t being heard."
— VP of Sales, Mid-Market SaaS

Timing Is Everything — Literally

Reaching a decision-maker is 90% timing and 10% pitch. It doesn’t matter how strong your opener is if your call lands during a meeting, commute, or downtime. Phone Intent reveals the windows when prospects are most likely to answer, based on millions of live call patterns. This isn’t just about calling more — it’s about calling smart. With TitanX, your team calls when people are listening.

Don’t Blame the Sales Team

When connect rates drop, the instinct is to coach harder or hire more. But the truth is, your reps may be doing everything right — they just aren’t getting enough live conversations to prove it. Connect rates aren’t a talent problem, they’re a targeting problem. TitanX helps you unlock more at-bats without changing your people, process, or even your list provider. You already have the players — now give them the pitch.

How TitanX Fixes the Disconnect

TitanX identifies which leads are actively engaging with their phones and prioritizes them in real-time for outreach. It plugs into any system your team already uses — no forced workflows or migrations — and delivers a simple output: who to call, and when. With TitanX, your team reaches 3–5x more decision-makers, builds more pipeline per rep, and wastes less time on dead dials. No guesswork, no friction — just live conversations, faster.